The Memphis Business Journal recently did a profile on Joel Henry, President, Intermodal Cartage Co. Inc.
First job: First paying job was when I was 14, roofing houses during summer break. But, I learned the meaning of work from my mom and dad at an early age in our garden, which was relied upon to feed our large family.
Education: Bachelor’s degree in transportation and marketing from Mississippi State University
Business philosophy: Treat customers, employees and vendors as you would want them to treat you.
Best way to keep competitive edge: Invest in employees and technology, and never get complacent
Guiding principle: Christian faith, honesty, high morals and integrity
Yardstick of success: Sustainable, profitable growth
Goal yet to be achieved: Convince my teenage girls that I actually might have an ounce or two of brains
Best business decision: Moving my corporate staff and I from an off-site, plush office to our 148-acre operations and depot facility located at Holmes Road
Worst business decision: Reducing fleet tractor count in 1st quarter 2010
Toughest business decision: Eliminating employee incentive bonus plan during 2009 recession
Biggest missed opportunity: Not recognizing the needs of a large export customer to add enough drivers to facilitate their volumes
Mentor: My daughters, as they remind me through their actions to be humble, smile and keep life simple
Word that best describes you: Consistent
Like best about job: Working with an awesome team
Like least about job: Peaks and valleys of the world economy and the impact it has on our company
Pet peeve: Dishonest people
Most important lesson learned: Never retaliate; calmly digest all data prior to making a decision
Person most interested in meeting: Kid Rock
Most respected competitor: Comtrak Logistics
Three greatest passions: Family and friends, succeeding, watching my girls play soccer
First choice for a new career: Greeter at Wal-Mart
Favorite quote: “Ability is what you’re capable of doing. Motivation determines what you do. Attitude determines how well you do it.” — Lou Holtz
Most influential book: The Bible
Favorite cause: Alzheimer’s Disease research
Favorite status symbol: Cut-off blue jean shorts
Favorite movie: “The Bourne Identity”
Favorite restaurant: La Perla Tapatia, a Mexican restaurant in Collierville
Favorite vacation spot: Little Dix Bay, B.C.
What’s on your iPod: Country music and Kid Rock
Favorite way to spend free time: Watching soccer and bird hunting
Automobile: Chevy Suburban