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Customer Newsletter

  • IMC Companies Offers Solutions to Help Customers Deal with Cargo Surge

    IMC Companies Offers Solutions to Help Customers Deal with Cargo Surge

    As increased cargo volume surges to catch up to demand in the United States, a lack of drivers is causing havoc with the supply chain. The timing of events couldn’t come at a worse time as retailers ramp up stock for the holiday season. Unfortunately, it doesn’t show any signs of recovery soon. 

    At IMC Companies, we are seeing the increased freight at every one of our 46 locations across the country.

    Do we know when it will get better? According to Freight Waves, “Capacity is expected to continue to contract over the next year but at a more subdued rate.”

    As the largest marine drayage provider in the U.S., IMC Companies is uniquely equipped to provide innovative solutions to our customers. We are busy trying to increase capacity by increasing driver pay and buying new trucks to deploy throughout the country.

    IMC Companies has the largest inland depot operation in the U.S. with equipment storage capabilities in 36 locations across the country. The ability to safely pull and hold containers for our customers during this time is critical to our mutual success.

    We know that now communication is especially important. We are closely working with long-term and strategic customer partners to understand what they need, find solutions and prioritize. Need guaranteed capacity for important loads? Talk to your sales rep or reach out to our Executive Vice President of National Sales Donna Lemm and we’ll develop a plan.

    It’s also an important time for clients to know about our customer portal that offers real-time status updates once freight arrives at the port. With a few clicks, you can know where your container is even at 2:00AM. To learn more or set up your account, click HERE.

    In times like these, we are grateful our customers trust us with their valuable cargo. You can rely on our 38 years of experience. After all, “Your success is always our final destination.”


    Posted: November 17, 2020